Communications Solutions

Voice

  • U.S. Local Voice Services
    • Business Line Service
    • Digital PBX Trunk Service
    • Centrex
    • ISDN BRI
    • ISDN PRI – Local
    • Integrated Local Access – Flex T1 or Flex Grow
    • Hosted Voice Messaging
    • Local Usage
    • Other Local Products
  • Global Outbound Voice Services
    • Outbound Long Distance
    • Global Outbound Service
    • Direct Voice
    • Indirect Voice
    • Line Rental
    • Private Line Voice
  • Global Inbound Voice Services
    • Toll Free Service – North America
    • Toll Free Service – International
    • Global Inbound Service
    • Open Borders Coverage
    • Intelligent Voice Routing
  • Calling Cards
  • 911 Services

Contact Centers

  • Automatic Call Distribution
    • ACD Web Center
  • IP Contact Center
  • Intelligent Contact Routing
  • Interactive Voice Response
    • Enhanced Call Routing
    • ECR – Global
    • Speech Services
  • Workforce Management
  • Quality Monitoring
  • Professional Services
    • System Integration
    • Assessment
    • Design and Systems Architecture
    • Development and Integration
    • Implementation and Project Management
    • Software Development
    • Production Support
    • Monitoring and Outage Recovery
    • Security and Upgrades
    • Web Page Support

Wireless

  • Wireless Voice Services
  • E-mail and Data Access
    • Wireless e-mail
    • Wireless High-Speed Access
    • WiFi, 3G, Dial-Up
    • Centralized management
    • Security
      • IP VPN Remote Access Overview
      • Authentication
  • PBX Mobile Extension
  • Wireless Backup

Conferencing

  • Audio Conferencing
  • Web Conferencing
  • Video Conferencing
  • Conferencing Calculator

VoIP

  • IP Flexible T1
  • IP Trunking Services
  • Hosted IP Centrex
  • Managed IP PBX
  • Professional Services

Managed Mobility

  • Inventory & expense management
  • Device logistics
  • Mobile device management
  • Mobile security